In accordance with the terms of ICAO's Annexure 17, which deals with security, an automated Baggage Reconciliation System (BRS) was introduced at OR Tambo, Cape Town, Durban and Port Elizabeth International Airports during 2001.
ACS is responsible, on behalf of the airlines, for the procurement and maintenance of the BRS equipment as well as the management of the required infrastructure. Appointed handling agents operate hand-held devices to ensure 100% baggage-to-passenger reconciliation is achieved on behalf of the airlines.
The BRS offering at airports is instituted primarily to ensure that there is automated reconciliation of hold baggage with the passenger and that the bag will not be transported without the passenger on board the aircraft. It also instantly identifies off-loaded baggage to ensure compliance with international security regulations. Bag Scan reduces the number of lost and mishandled bags.
The Baggage Management System (BMS) along with the BRS, provides accurate baggage tracking from check-in at the departure airport to loading onto the aircraft. Its pro-active management of baggage improves passenger satisfaction by reducing the percentage of lost baggage in the airline and airport operation.