Check-in Service

Our comprehensive check-in service provide airlines with access to the latest, most efficient systems for: Scanning identity documents and passports, Seat selection and Checking in passengers and baggage.

Common Use Terminal Equipment (CUTE)

CUTE has been implemented to ensure efficient utilisation of check-in equipment at an airport by multiple airlines off a common platform. It is used by check-in agents to facilitate check-in for flights at a counter. Benefits In 2006 self‐service kiosks were introduced at the 9 ACSA airports. Over the years the kiosks have had some hardware and software improvements and functionality additions, but the kiosk largely remained a check‐in and boarding pass device. During a process of consultation with airlines it was agreed that additional self‐service kiosks be requested and expand the functionality.

There are three types of kiosks in place
 • CUSS kiosks
 • Web kiosks

Common Use Self Service (CUSS)

CUSS allows passengers to check in at self-service kiosks, without assistance from airline or airport personnel. Benefits The primary function of the CUSS kiosk is to provide check‐in facility for the passenger. This could include seat selection or changes, or similar functionality allowed by the airline. The kiosk has a baggage tag printer functionality for printing of baggage tags prior to moving to a bag drop counter. CUSS kiosks communicate to the DCS via existing CUTE connectivity.

The benefits of CUSS kiosk include the following
 • Touch screen monitor
 • Full page document scanner
 • Passport Reader
 • Bar code scanner
 • Card reader
 • Boarding Pass Printer (BPP) / General Purpose Printer (GPP)
 • Baggage Tag Printers (BTP)